Office Policies

At Elite Medical Aesthetics, expect the best results.

Contact us for a complimentary consultation with Dr Ray and find out more.

Office Policies

Office Hours
Our normal office telephone hours are 8:30 a.m. to 5:00 p.m. Monday through Friday (except Tuesdays, when Dr. Ray works at the hospital). Saturday appointments are available. After hours you may leave a voicemail for us and we will get back with you within the next business day. Our main number is 916-500-2474.

Initial Consultation
Initial Consultation is complimentary. This would allow you to have better understanding of the procedures and treatments for your specific needs.

Pregnant or Nursing Women
Due to medical grade formulations, pregnant or nursing women should notify our staff so that certain services can be modified to accommodate them.

Payment
Payment is required in full at the time of service for medical aesthetic services and products.

Advanced payment required on laser treatments and packages

All major credit cards accepted and financing is available through CareCredit.

Scheduling
We recommend scheduling your next appointment prior to leaving the medical spa.

Appointment Reschedule
Please call 24 hours in advance to reschedule or cancel an appointment. A credit card will be needed to secure an appointment. A $50 fee is charged for late cancellations and missed appointments.

Suggestions
We do our best to ensure your every need is met. Please notify us of any opportunity to improve. We value your suggestions.

Suggestions, Comments and Quetions